Privacy policy
Last updated: 2026-10-08 · Effective: 2026-10-08
Ebbway helps you plan the time between leaving and having to be back at an airport, station or ferry terminal. It works without an account. Almost everything it knows stays on your iPhone. This page lists everything that doesn't.
1. What stays on your iPhone
Your windows: city, departure time, the two ways back and the minutes you entered, your margins, and how each window ended. Also your recent cities, your settings and cached forecasts and holiday lists. This data is not uploaded or synced anywhere, and the developer cannot see it. The Home Screen widget and the Live Activity read it from a container that belongs to the app on your device.
2. What leaves your iPhone, and why
| What | Sent to | Purpose | When |
|---|---|---|---|
| The city name you type | Open-Meteo (geocoding) | Finding the city, its time zone and country | While you search for a city |
| The city's coordinates, rounded to about 1 km | Open-Meteo (forecast) | Rain forecast for your way back | When a window within the next 7 days is opened or guarded, at most every 30 minutes |
| Country code and year | Nager.Date | Public holiday list for that country | At most once every 30 days per country and year |
| Your location, once | Apple (on-device location services and Apple's geocoding service) | Turning your position into a city name | Only when you tap “Use my location” |
| App bundle identifier and your App Store region | Apple (App Store lookup) | Checking whether a newer version is available | Once per app launch |
| Device identifier for vendor, push token, device model, iOS version, language, time zone, app version, and the IP address of the connection | OneSignal, Inc. | Delivering push notifications | When the app starts |
Every request uses HTTPS. As with any internet request, the service you connect to can see your IP address. Ebbway does not add any identifier to requests sent to Open-Meteo, Nager.Date or Apple.
3. What Ebbway does not collect
- No name, email, phone number or account of any kind.
- No precise location history. Location is read once, when you ask, and only the resulting city is kept.
- No advertising identifier (IDFA), no tracking across apps or websites, no App Tracking Transparency prompt.
- No analytics or crash-reporting SDK. If you share diagnostics with Apple in iOS Settings, Apple handles those under its own policy.
- No contacts, photos, camera, microphone or health data.
- No payments: the app is free and sells nothing.
4. Device identifier and push notifications
Ebbway uses OneSignal to send push notifications. To address your device, OneSignal stores a push token and the identifier for vendor (a random ID Apple gives each app developer on your device; it is not your name and is reset if you remove all of the developer's apps). It is not linked to a real-world identity and is not used for advertising.
The Return Guard alerts about your window are local notifications scheduled on your iPhone; they do not go through OneSignal. You can turn all notifications off in iOS Settings → Notifications → Ebbway.
5. Web pages inside the app
The privacy policy and support pages open in an in-app Safari view. Safari may store cookies or local data for those pages under Safari's own settings. This website itself sets no cookies and loads no analytics or trackers.
6. Support emails
If you write to support, we receive your email address and whatever you include. We use it only to answer you, and delete the conversation within 12 months of the last message.
7. Children
Ebbway is rated 4+ on the App Store and is meant for travellers in general. It is not directed at children and does not knowingly collect personal data from children.
8. Keeping and deleting data
- On your iPhone: Settings → Reset all data in the app deletes every window, your history, recent cities and cached forecasts. Deleting the app removes everything.
- At OneSignal: the subscription stops receiving notifications when you disable them or delete the app. To have the record deleted, email support@ebbway.info from the app's support page; we remove it within 30 days.
- Cached forecasts and holidays expire on their own after 30 minutes and 30 days.
9. Where data is processed
OneSignal processes data in the United States. Open-Meteo and Nager.Date are operated in Europe. Where data leaves the EU, UK or Switzerland, it is protected by the providers' standard contractual clauses or equivalent safeguards.
10. Your rights
Depending on where you live, including under the GDPR, UK GDPR, Swiss FADP and Canadian and US state laws, you can ask to access, correct or delete personal data about you, object to its processing, or complain to your data protection authority. Since almost everything stays on your device, most requests can be handled directly in the app. For anything held by OneSignal or in support emails, write to us.
11. Contact
Questions about this policy: support@ebbway.info.
12. Changes
If the app starts sending anything new, this page will be updated before that version is released and the date at the top will change. Significant changes will also be mentioned in the App Store release notes.